SMART blades face numerous quality and rigor tests and consequently, these blades are backed up by a full replacement guarantee against breakage. If your SMART blade suffers a breakage conforming to the below example, you’ll be entitled to a free replacement.
Accepted.
In this instance, you’ll be entitled to a replacement blade. The
blade has snapped on the weld but is clearly unused with no
wear to the teeth or other areas. We would not expect our blades
to break in this way and will, therefore, replace the blade if it
does happen.
Rejected.
This is most likely caused due to the prolonged, excessive or
incorrect usage of the blade and will not be eligible for
replacement. SMART blades are designed for long life, however,
to get the most out of each blade it will require correct usage –
see our videos for some great advice on how to extend your blades life!